General Terms and Conditions
1. Registration and cancellation
Registration with Drum Lab Utrecht takes place through the registration form or via digital registration. By registering, the student, or in the case of a minor student, the parent/legal guardian, agrees to these general terms and conditions.
The registration is valid for an indefinite period and continues until the student decides to stop, taking into account a one-month cancellation notice period.
Cancellation must be submitted in writing. Once the cancellation has been received and the final lesson month has ended, the student will automatically be deregistered and any further obligations towards Drum Lab Utrecht will end.
Upon termination of the lessons, a final settlement may take place, whereby the amount already paid will be calculated against the number of lessons taken until the end of the agreement.
2. Payment
Payment is made through a monthly bank transfer by the student or, in the case of a minor student, by the parent/legal guardian.
The annual lesson fee is divided into twelve equal monthly instalments. Payment must be made no later than the first day of each month.
The monthly payment is an instalment towards the complete lesson programme and does not represent a separate payment per individual lesson attended.
When a student starts lessons during a month, the first payment will be adjusted according to the starting date.
In case of payment arrears, Drum Lab Utrecht reserves the right to temporarily suspend lessons until payment obligations have been fulfilled. Any additional costs resulting from payment arrears may be charged to the student or parent/legal guardian.
3. Absence and cancellation
If a student is unable to attend a lesson due to illness or another reason, this must be communicated to Drum Lab Utrecht or the relevant teacher at least 24 hours before the start of the lesson.
When a lesson has been cancelled in time, it may be rescheduled in consultation with the teacher, depending on availability and planning.
Drum Lab Utrecht offers the possibility to reschedule a maximum of two lessons per season. Missed lessons that have not been cancelled in time, or for which no suitable alternative moment can be found, do not entitle the student to a refund.
When a teacher is absent due to illness, performances, or other circumstances, Drum Lab Utrecht will provide an appropriate solution. This may consist of a substitute teacher or moving the lesson to another moment.
4. Lesson schedule and holidays
Before the first lesson or at the start of a new season, a suitable lesson time will be determined in consultation with the student and/or parent/legal guardian.
Drum Lab Utrecht aims to schedule existing students with the same teacher and at the same time whenever possible, but reserves the right to adjust the schedule or teacher allocation when necessary.
The lesson schedule and holidays are communicated annually via the website and/or other communication channels of Drum Lab Utrecht.
5. Number of lessons and rates
Drum Lab Utrecht works with an annual lesson programme based on a fixed number of lessons per calendar year.
The current rates are listed on www.drumlabutrecht.com. Prices may be adjusted annually. Any changes will be communicated in a timely manner.
For students aged 21 and older, the applicable VAT rate will be charged.
6. Instruments and other learning materials
Drum Lab Utrecht expects students to have access to a suitable instrument or practice possibility at home in order to practise the techniques and exercises covered during lessons.
The costs for purchasing, maintaining, and any other lesson materials are the responsibility of the student.
The teacher can provide advice and recommendations regarding this.
7. Individual lessons
For students who do not wish to follow regular lessons, there is the possibility to book individual lessons.
Individual lessons are scheduled in consultation with the relevant teacher and are subject to availability.
8. Use of equipment and lesson facilities
During lessons, instruments, equipment, and facilities of Drum Lab Utrecht and/or external lesson locations may be used.
Students must handle the available materials and facilities with care.
Damage caused intentionally or through negligence by the student, parent/legal guardian, or accompanying person may be recovered from the responsible party.
Drum Lab Utrecht is not responsible for loss, theft, or damage to personal belongings of students, such as instruments, accessories, clothing, or other personal possessions.
9. Lesson location and liability
Lessons from Drum Lab Utrecht may take place in its own facilities or rented lesson spaces, including spaces within The Music Space XL.
Students, parents/legal guardians, and accompanying persons must comply with the applicable house rules of Drum Lab Utrecht and the relevant lesson location.
The student and/or parent/legal guardian is responsible for appropriate behaviour during their stay at the location, including shared areas such as hallways, entrances, and waiting areas.
Damage caused by a student, parent/legal guardian, or accompanying person to property belonging to Drum Lab Utrecht, the landlord, or third parties may be recovered from the person responsible.
Drum Lab Utrecht is not liable for damage resulting from actions or omissions by students, parents/legal guardians, accompanying persons, or other visitors.
Drum Lab Utrecht is only liable for direct damage that can demonstrably be attributed to a failure in the performance of its services.
Any liability of Drum Lab Utrecht is limited to the amount paid out by its liability insurance in the relevant case.
If, for any reason, no insurance payment takes place, liability is limited to a maximum of the amount paid by the relevant student during the twelve months preceding the damage.
10. Behaviour and safety
Drum Lab Utrecht considers it important that students, teachers, and visitors feel comfortable and safe within the lesson environment.
Students, parents/legal guardians, and visitors are expected to behave respectfully towards teachers, employees, other students, and the surrounding environment.
In case of inappropriate behaviour, causing damage, or situations in which the safety of others is at risk, Drum Lab Utrecht reserves the right to terminate the agreement.
11. Changes to the general terms and conditions
Drum Lab Utrecht reserves the right to change these general terms and conditions when necessary or desirable. Changes will be communicated in a timely manner.
Drum Lab Utrecht
General Terms and Conditions
Version: 29-07-2026
Privacy Policy
Responsible for personal data
Drum Lab Utrecht, part of the company Teun van Zoggel Music, owned by Teun van Zoggel, located at Astraliëlaan 24, Utrecht, is responsible for the processing of personal data as described in this privacy policy.
Drum Lab Utrecht provides drum lessons from various lesson locations, including rented lesson spaces. The location where lessons take place does not affect responsibility for the processing of personal data; this responsibility remains with Drum Lab Utrecht.
Personal data that we process
Drum Lab Utrecht processes personal data because you use our services and/or because you provide this information to us.
We process the following personal data:
First and last name;
Address details;
Date of birth;
Telephone number;
Email address;
Details of a parent/legal guardian when the student is a minor;
Other information necessary for carrying out the lesson agreement.
Why do we process personal data?
Drum Lab Utrecht processes personal data for the following purposes:
Carrying out the lesson agreement;
Planning and organising lessons;
Processing payments and administration;
Maintaining contact with students and/or parents/legal guardians;
Informing about changes in lessons, rates, or services;
Meeting legal obligations, such as fiscal retention requirements.
How long do we keep personal data?
Drum Lab Utrecht does not retain personal data longer than necessary for the purposes for which it was collected.
Data required for administration and tax purposes is retained for a maximum of 7 years due to legal fiscal retention obligations.
When the agreement with Drum Lab Utrecht ends, personal data that is no longer necessary will be deleted or anonymised.
Sharing personal data with third parties
Drum Lab Utrecht only shares personal data with third parties when this is necessary for carrying out the agreement or when legally required.
When Drum Lab Utrecht uses external parties that process personal data on our behalf, agreements are made regarding the protection and confidentiality of this data.
Examples include administrative services, accounting software, or other systems necessary for business operations.
Accessing, correcting, or deleting personal data
You have the right to access, correct, or request deletion of your personal data.
You also have the right to object to certain forms of processing, withdraw your consent when processing is based on consent, and request data portability.
A request for access, correction, deletion, data transfer, or objection can be submitted via:
info@drumlabutrecht.com
Drum Lab Utrecht will respond as soon as possible, but no later than within the legal timeframe.
You also have the right to submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe that your personal data is not being processed correctly.
How do we protect personal data?
Drum Lab Utrecht takes appropriate technical and organisational measures to protect personal data against loss, misuse, or unauthorised access.
Changes to this privacy policy
Drum Lab Utrecht reserves the right to change this privacy policy when necessary due to changes in business operations or legislation.
The most recent version is always available via Drum Lab Utrecht.
Privacy Policy
Version: 29-07-2026
Registration form
You can sign up for drum lessons via the contact page or by scheduling a free trial lesson. During this free trial lesson, the student will receive the registration form, which must be completed and signed before the start of the first lesson. If you have any other questions or comments, please contact us via this page.
|
